Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 working days (Monday–Friday).

Orders placed on weekends or bank holidays will be processed on the next working day.


UK Shipping

We currently ship across the United Kingdom.

Estimated delivery times:

  • Standard Shipping: 2–4 working days
  • Express Shipping (if available): 1–2 working days

Shipping costs are calculated at checkout.


Delivery Information

  • Once your order has been dispatched, you will receive a confirmation email with tracking details (if applicable)
  • Delivery times are estimates and may vary depending on the courier

Delays

While we aim to deliver within the estimated timeframes, delays can occasionally occur due to:

  • Courier issues
  • High demand periods
  • Weather or unforeseen circumstances

We are not responsible for delays once the order has been dispatched.


Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer.


Lost or Missing Orders

If your order has not arrived within the expected timeframe:

  • Please contact us at [your email address]
  • We will investigate with the courier and work to resolve the issue

International Shipping (Optional)

If you plan to expand later, you can include this:

We may offer international shipping in the future. Any applicable duties, taxes, or customs fees will be the responsibility of the customer.


Contact

For any shipping-related questions, please contact:

PanlipiUk@gmail.com